privacy & policy

North Star Solar Inc. respects your privacy and is committed to protecting it through compliance with this Privacy Policy.



We may collect information that personally identifies, relates to, describes, or is capable of being associated with you (“personal information”), including:
  • Full Name.
  • Email Address.
  • Phone Number.
  • Zip Code
  • Address

We may collect personal information directly from you when you provide it to us through the Sites or Services. This may include when you use our Sites or Services, register or create an online account with us, purchase products or services, request information from us, sign up for newsletters or our email list, enter into sweepstakes or other promotion, fill out a survey, request customer support, or otherwise communicate with or contact us (e.g., information you to North Star Solar representatives or at retail store kiosks)



HOW WE USE YOUR INFORMATION


We may use the personal information we collect from and about you for any of the following purposes:

  • To provide goods or services requested by you.
  • To provide our Sites and/or Services and their contents to you.
  • To analyze, improve, operate, and maintain the Sites, Services, and other systems, and to develop new products and services.
  • To provide you with information, products, or services that you request from us, and to contact and communicate with you when necessary.
  • To assess the suitability of your home for a solar system.
  • To plan, implement and evaluate energy-use and efficiency programs, such as demand response programs.
  • To allow you to take certain actions related to your account, including, but not limited to, tracking the progress of your solar system installation, making and managing payments, viewing billing history, calculating your post-solar savings, reviewing and monitoring your solar production, managing your account and contact information, and viewing and downloading your solar system agreement.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To use your data in an aggregated non-specific format for analytical and demographic purposes.


THIRD PARTY CONTENT, LINKS, AND PLUG-INS


The Sites may contain links to third parties who partner with us. If you use those links, these third parties may collect information about you. We do not control third-party links or how these third parties collect and use your personal information. If you have any questions about their privacy practices, you should view their privacy policies and/or contact those third parties directly.



CHILDREN'S PRIVACY


Protecting children's privacy is important to us. We do not direct the Sites to, nor do we knowingly collect any personal information from, children under the age of sixteen. If we learn that a child under the age of sixteen has provided personally identifiable information to the Sites, we will use reasonable efforts to remove such information from our files.



DATA SECURITY


We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to ensure the integrity and security of our network and systems, we cannot guarantee our security measures.



U.S. STATE PRIVACY LAWS


These Additional U.S. State Privacy Disclosures supplement the information contained in our Privacy Policy by providing additional information about our personal information processing practices relating only to individual residents of the States of California, Colorado, Connecticut, Utah, and Virginia. For a detailed description of how we collect, use, disclose, and otherwise process personal information in connection with our services, please visit our Privacy Policy. Unless otherwise expressly stated, all terms defined in our Privacy Policy retain the same meaning in these Disclosures.

We do not sell Sensitive Personal Information, and we do not process or otherwise share Sensitive Personal Information for the purpose of cross-context behavioral or targeted advertising. However, based on your state of residency and subject to certain legal limitations and exceptions, you may be able to limit, or withdraw your consent for, our processing of Sensitive Personal Information